All articles ← Knowledge Base 401 Error, Singapore Blocked for too many downloads. Can I delete my files? Can I download files for free? Can I resume a failed download? Can I search the Keep2Share server for certain files? Can I upload any type of file? Can't download a file, I get this message: "Sorry, this file is blocked or deleted" Can't find voucher code you sent me Do you accept gift cards? Do you have Remote Upload option? FREE. Downloading doesn't start after 30 seconds. FREE. My downloads are too slow FREE. My waiting time is too long How can I move my files to folder? How do I retrieve a forgotten password? How long does Keep2Share store my files? How much can I download with premium account? How much storage is available? How to cancel recurring subscription? How to upload usinfg FTP? I can not download a file, the link is not working I cannot complete my transaction and/or my credit card is declined I get "401 Unauthorized: Temp URL invalid" when trying to download I made the payment but no days were added I pay by reseller I receive Error 503 I was charged for 30 days I wish to pay with PayPal Important Notice May I have multiple accounts on Keep2Share ? May I resell Premium accounts? My account was hacked? PREMIUM. I ran out of download traffic. PREMIUM. My download speed is slow or interrupt protect payments What does Recurring subscription mean? What is the password for the file I have just downloaded? Where can I buy a Premium Account? Which download managers can I use?